RETURNED CHECKS

There will be a $40.00 fee for all returned checks. You are also responsible for any other fees that I may incur as a result of the returned check. This fee as well as the tuition that was due will be required within 24 hours upon notification of the returned check or childcare services will not be provided.

In addition, I will only accept cash or money order from that point forward.

OPEN DOOR POLICY

My home maintains an open door policy for parents during the hours in which childcare is provided. This means that parents are always welcome to call or drop in to see their children. If you call during the day, please be aware that I may be busy with the children and may not be able to answer the phone. Please leave me a message and I will return your call as soon as I am free to talk. If you decide to drop in, (you will have been given the code to the keyless security lock upon enrollment) just use your lock code.

Open door policy does NOT mean that our doors will be kept unlocked. I believe that it is extremely important to keep the doors locked for the safety of the children and my home. I do not want unwanted or unexpected visitors to enter without our permission or knowledge.

ARRIVAL AND DEPARTURES

It is normal for some children to have difficulty separating from parents. Please make your drop off brief, the longer you prolong the departure, the harder it gets. In my experience, children are always quick to get involved in play or activities as soon as parents are gone.

Please be brief at pick up times as well. Children will usually get very excited when their parents arrive to pick them up. At times, this can be a distraction to the other children and may result in children not following the house rules. Please remain in control of your child during pick up times.

Drop-off and pick-up times are not good times to discuss problems. Little ears and minds hear and understand everything. I am not comfortable discussing children in the presence of anyone except their parents. Topics that concern day-to-day events or light-hearted discussion are fine.

I will only release a child to his/her parent or guardian. If someone other than a parent or guardian will be picking up your child, I will need to be notified prior to the pick up time.   If this person is not on the list of authorized persons to pick up your child, I will ask for identification. These precautions are designed for the safety of the children.

SIGNING IN/OUT

Each child should be signed in and out by the parent or other authorized person. This is for safety and record-keeping reasons and will be kept on file.